Declaration on Accessibility

The hotel Der Kaprunerhof GmbH is committed to making its websites www.kaprunerhof.at accessible in accordance with the federal law on accessible access to websites and mobile applications of the federal government (Web Accessibility Act - WZG) BGBl. I. No. 59/2019 idgF and the Federal Disability Equality Act (BGStG).

This accessibility statement applies to www.kaprunerhof.at.

Accessibility is more than a given for us – it is close to our hearts. We want our website to be easily usable for everyone, and we are working diligently to ensure this. Therefore, we are doing everything possible to implement the necessary adjustments and are continuously striving to integrate new content in an accessible manner.

Our goal is to enable all website users – regardless of their individual needs – unrestricted access to our digital offerings.

This website complies with the conformance level AA of the “Guidelines for Accessible Web Content – WCAG 2.1” and is generally in line with the applicable European standard EN 301 549 V3.2.1 (2021-03) according to Directive (EU) 2016/2102 of the European Parliament and Council in most parts.

We have already implemented the following measures to improve accessibility:

Responsive Web Design: Our website is optimized for various output devices (smartphones, tablets, desktop computers) due to responsive web design. The content elements are automatically optimized for best readability and adapted to the respective display size. Additionally, sufficient contrast was taken into account in the design.

Keyboard Navigation: The main menu can be operated using the keyboard (Tab key, arrow keys). Interactive elements are accessible and operable via the keyboard.

Structuring and Semantics

• All pages have meaningful page titles
• The language of the page is declared in the markup
• The HTML markup used is standards-compliant
• Headings are hierarchically structured
• Links have meaningful labels

Accessibility for Assistive Technologies

• Alternative texts for informative images
• Sufficient color contrasts
• Support for screen readers

The contents listed below are not accessible for the following reasons:

• Incompatibility with accessibility regulations
  Texts and Understandability: We strive to write our texts largely without abbreviations and foreign words and avoid cumbersome sentence constructions. If a text is not understandable, we ask for feedback.
  Contrast Issues: Occasionally occurring contrast issues are mainly limited to: cookie banners that overlay existing content and external content from third parties
  Multimedia Content:  Not all videos have subtitles or audio descriptions. 
  PDF Documents: Older PDF documents may not be fully accessible.
• Disproportionate Burden
  Third-Party Content: Our website partially uses content and services from third parties (e.g., online booking systems). For this content, a complete statement regarding compatibility with accessibility regulations cannot be made since they are outside our control.
  Legacy Content: Retrofitting all existing content, particularly older PDF documents and multimedia content, would pose a disproportionate burden.
• As an alternative contact option, please contact the respective accommodation establishments

We strive to implement the accessibility of this website to the best of our technical capabilities and legal requirements. Complete accessibility cannot be guaranteed, particularly for complex or dynamic content as well as the integration of external tools (e.g., booking systems, widgets, forms).

According to Art. 5 of Directive (EU) 2016/2102 and § 15 Abs. 2 WZG, deviations from certain requirements may be permitted if their implementation involves an unreasonable burden. In this context, the legitimate economic interests of the website operator must also be taken into account.

We continuously review and improve accessibility, but we cannot provide a legally binding guarantee for a completely barrier-free implementation of all content.

Hotel Der Kaprunerhof GmbH places great importance on the continuous improvement of accessibility. The offerings and services on this website are continuously improved, exchanged, and expanded. The usability and accessibility are a major concern for us.

If you notice barriers that hinder you from using our website – issues that are not described in this statement, or shortcomings regarding compliance with accessibility requirements – we kindly ask you to inform us:

Hotel Der Kaprunerhof GmbH
Authorized representative: Stefan Unterkofler
Schulstraße 21
5710 Kaprun
+43 6547 7234

We will review your request and inform you of the result as well as any measures taken or intended within 3 months. Please describe the problem and list the URL(s) of the affected subpage(s) of our website.

In case of unsatisfactory responses from the contact option mentioned above, you can file a complaint with the complaints department of the Austrian Research Promotion Agency (FFG) through a complaint. The FFG accepts complaints electronically via the contact form of the complaints department.

To the complaint form of the FFG

The complaints will be reviewed by the FFG to determine whether they relate to violations of the provisions of the Web Accessibility Act, particularly deficiencies in meeting accessibility requirements by the federal government or an affiliated entity.

If the complaint is justified, the FFG shall issue recommendations for action to the federal government or the affected legal entities and propose measures to rectify the existing deficiencies.

With the entry into force of the Accessibility Act (BaFG) on June 28, 2025, affected individuals may address violations of accessibility requirements to the Social Ministry Service as the market supervisory authority.

This statement was created on 01.05.2025.

External evaluation: The statement was based on an evaluation by the agency Algo GmbH.

This statement was last reviewed on 01.05.2025.